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CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: shotterzclothing@gmail.com
or fill in our contact form:
FAQ
01
I’ve found the product I want but can’t select my size
If you're unable to select a size for your chosen product this means it is likely to be out of stock
03
Can I track my order ?
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All orders can be tracked using the tracking number that will be assigned to you after your order has been dispatched.
05
You’ve sent me the wrong items
If you have received items that are different to what you have ordered then please email us / fill in the form at the top of this page including your order number and we will reply as soon as we can!
07
Delivery - How much is it and how long does it take?
Please refer to our Shipping page for more detailed shipping information
02
Has my order been sent yet ?
Once orders have been made and paid for, you will receive confirmation of tracked shipping via email after the dispatch time (dispatch times vary for pre-orders)
04
Part of my order is missing
If you're missing something in your order then please don't hesitate to email us / fill in the form at the top of this page regarding your missing order and we will get back to you as soon as possible!
06
Which methods of payments can I use?
We accept all sorts of payment methods which can be seen at the checkout page
08
How do I return an order?
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If you're eligible for a refund and are wanting to return an order. A return address will be sent to you and it must be sent in the same packaging it arrived in. Products must be brand new and in the same condition it arrived in, in order for the return and refund to be accepted.
For any other questions please fill in our form or send us a message on the live chat box and we will respond as soon as we can!